Increase the efficiency and coverage of your administrative staff, managers, and contact center agents. The Cisco IP Phone 7861 supports wideband audio and delivers voice communications that are:
- Highly secure
- Reliable
- Easy to use
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
High-Quality User ExperienceTo enhance the user experience, this phone has four context-sensitive soft keys and a white-backlit display that:
- Measures 3.5 inches (89 millimeters)
- Has high-resolution graphics and grayscale
- Is 396 x 162 pixels
Other features and capabilities that contribute to a superior user experience include:
- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
- Full wideband audio (G.722) performance across the handset, headset, and speakerphone for superior clarity
- Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
Easy AdministrationThe 7861 phone is easy to deploy and manage, with features such as:
- Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
- Greater choice and flexibility with a replaceable bezel option
- Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
- Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
- Customizable paper label insert that can be locally printed for the programmable line and feature keys
| Display |
| Touchscreen | No |
| Display | LCD |
| Display diagonal | 8.89 cm (3.5") |
| Display resolution | 396 x 162 pixels |
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| Audio |
| Speakerphone | Yes |
| Voice codecs | G.711a, G.722, G.729A, G.729B, iLBC |
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| Ports & interfaces |
| Ethernet LAN (RJ-45) ports | 2 |
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| Weight & dimensions |
| Width | 207 mm |
| Depth | 265 mm |
| Height | 28 mm |
| Weight | 1.05 kg |
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| Power |
| Power over Ethernet (PoE) | Yes |
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| Operational conditions |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 90% |
| Storage relative humidity (H-H) | 10 - 95% |
| Storage temperature (T-T) | -10 - 60 °C |
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| Network |
| Ethernet LAN | Yes |
| Wi-Fi | No |
| Bluetooth | No |
| Supported network protocols | IEEE 802.3, IEEE 802.3u, IEEE 802.3af |
| Quality of Service (QoS) support | Yes |
| Security algorithms | 802.1x RADIUS |
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| Phone features |
| Lines quantity | 16 lines |
| Caller ID | Yes |
| Answering machine | Yes |
| Call waiting | Yes |
| Speed dialling | Yes |
| Call hold | Yes |
| Call forwarding | Yes |
| Conference call | Yes |
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| Certificates |
| Safety | UL 60950, CAN/CSA - C22.2, EN 60950, IEC 60950, AS/NZS 60950, GB4943 |
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| Management features |
| Integrated voicemail | Yes |
| Volume control | Digital |
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| Design |
| Product type | IP Phone |
| Product colour | Black, Silver |
| Handset type | Wired handset |
| Case material | Polycarbonate |
| Wall mountable | Yes |
| Mounting | Desk/Wall |
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| Logistics data |
| Harmonized System (HS) code | 85171800 |
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